Franck Eric Yapi

Franck Eric Yapi is a multilingual professional with extensive experience in sales and customer service within the IT industry. They served as a Technical Support Specialist at Convergys from 2014 to 2016, consistently delivering high-quality customer support. As a CDQ Executive at CarTrawler from 2016 to 2019, Franck was responsible for managing supplier content and supporting project delivery. Earlier in their career, they held various customer service roles in the hospitality sector, including Bar Manager and Cocktail Specialist at The Turk's Head and Bar Supervisor at The Button Factory.