Nahed T. E. is a seasoned product manager currently at Carvana, where they oversee the ServiceNow roadmap and drive automation initiatives projected to significantly reduce service desk workload. Previously, Nahed served as a product owner at Intel, automating key processes and collaborating with development teams to enhance operational efficiency. Their career began in technical support roles at Palestine Telecommunications and Wataniya Mobile Palestine, paving the way for leadership positions in service delivery and product management. Nahed holds a Master of Science in Information Management from Arizona State University and a Bachelor of Science in Electrical Engineering from Birzeit University.
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