Casas Bahia Group is to be the relationship and consumption platform for Brazilians wherever, whenever and however they want. To achieve this, we are going far beyond retail, on a journey that puts the customer at the center of everything. We have unique levers, which enable the best possible experience through an agnostic offer of products, services, financial and logistics solutions.

We operate omnichannel, with top of mind brands offering a series of services and financial solutions that feed back and boost our ecosystem. In online operations, we are already recognized as a destination in several key categories, such as electronics and furniture. We created a new sales tool – Call me on Zap – where we have over 20 thousand online sellers who serve our customers in a digital yet humanized way.

Marketplace partners take advantage of the strength of our brands, service platform and logistics to sell more and more. With an increasingly broad assortment, we are positioning ourselves as a relevant player in this segment.

Our logistics are at the service of this omnichannel, generating value for the customer and operating in an open manner. We have strong geographic coverage through our network, with all stores serving as collection points for products purchased online – Retira Rápido – and as logistical support. We deliver light and heavy products with the same efficiency, in all cities in Brazil and with a good level of service.

Our financial solutions allow the democratization of credit and the inclusion of Brazilians through a competitive credit offer. Our portfolio of financial solutions is constantly evolving, with a wide range of services for both individual and legal entities.

It is a continuous process of development and transformation. This is how we imagine new paths!

Retail

Casas Bahia Group

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

This department focuses on strategic planning, data analysis, and improving business processes to support decision-making and drive performance.

Planning and Analysis

This department oversees the management and optimization of retail store operations, sales strategies, and product offerings.

Retail Operations

This department oversees the efficient management of logistics operations, including supply chain coordination, inventory control, and distribution activities.

Logistics Management

This department provides essential administrative assistance to ensure efficient operations within the organization.

Administrative Support

This department is responsible for guiding the development and enhancement of products to meet market needs and ensure customer satisfaction.

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Other teams

Planning and Analysis

Retail Operations

Logistics Management

Administrative Support

Product Management