Ryan Jernigan is a Director of Customer Support at Case IQ, where they oversee the department since 2025. Previously, they served as Senior Manager of Customer Support at ServiceTrade, achieving a 95% customer satisfaction rate and designing a three-tier support system. Ryan also held various roles at Apple, including Expert and Manager, where they significantly enhanced team performance and customer experience. Their extensive background in customer support and management showcases a commitment to operational excellence and customer satisfaction.
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