Simone Chow is a seasoned professional in customer experience and success, currently serving as the Director of Customer Experience and previously as the Director of Account Management at Case IQ (formerly i-Sight) since 2022. Prior roles include Senior Director of Customer Success at Focal Systems (2021-2022), Director of Customer Success at Descartes Systems Group (2020-2021), and Manager of Customer Success at eCompliance (2018-2020), among others. With a diverse background in various managerial and marketing roles, including positions at Causeview and BMO Financial Group, Simone holds a Bachelor of Commerce degree in Business Management with a focus on Marketing and Finance from Ryerson University.
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