Casebook is the creator of the next-generation platform for human services. Originally incubated as a project by the Annie E. Casey Foundation, Casebook created an innovative Software as a Service solution for child welfare and human services. The Casebook suite of business services was developed in close partnership with caseworkers and built for the human services sector. 

Software

Casebook PBC

Casebook PBC's headquarters in New York, NY, United States

Tristan Louis

Christina Weaver

Anthony Comfort

Joshua Cruz

Brian Johnson

Nicole Reece

Jordan Jan

Douglas Nelson

Jim Langford

Kenneth Jones

The Customer Success team at Casebook PBC ensures that human services organizations effectively leverage the Casebook platform to meet their goals. This team collaborates closely with clients to optimize their experience, provides comprehensive support, and offers targeted training and education to maximize the platform's impact. They strive to build lasting relationships, enhance user satisfaction, and drive successful outcomes for child welfare and human services professionals.

Customer Success

The Engineering Team at Casebook PBC is responsible for developing, maintaining, and optimizing the company's Software as a Service (SaaS) solutions for the human services and child welfare sectors. They work on backend and frontend development, infrastructure management, data engineering, quality assurance, and technical leadership to ensure that Casebook's platform is innovative, reliable, and user-friendly for caseworkers and other human services professionals. The team collaborates closely with stakeholders to incorporate feedback and continuously improve the software suite.

Engineering Team

This department focuses on managing processes and tools to enhance sales performance and support account executives.

Sales Operations

This department focuses on developing data solutions and software applications to support product analysis and engineering needs.

Data and Engineering

This department provides oversight and strategic direction for the organization.

Governance Council

The Leadership Team at Casebook PBC is responsible for setting the strategic direction and vision of the company, ensuring alignment across departments to drive growth and innovation in the human services sector. They leverage their diverse expertise to foster collaboration, enhance customer engagement, and develop the next-generation solutions that empower caseworkers and improve service delivery. Through their collective leadership, they guide the company in fulfilling its mission to transform child welfare and human services with technology.

Casebook PBC

Org chart

Board & advisors

Teams

Customer Success

Engineering Team

Sales Operations

Data and Engineering

Governance Council

Leadership Team

Offices

Casebook PBC

Org chart

Board & advisors

Teams

Customer Success

Engineering Team

Sales Operations

Data and Engineering

Governance Council

Leadership Team

Offices

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