Shawn S.

Shawn S. has extensive experience in technical support and customer service across multiple roles and companies. Currently serving as a Technical Support Analyst at Caseware since May 2022, Shawn S. focuses on software scripting support and licensing assistance for customers and distributors. Prior experience at TekSavvy Solutions Inc. includes roles as a Bilingual Business Solutions Agent, Managed Services Specialist, Customer Experience Manager, and others, showcasing skills in business support, client communication, and technical troubleshooting. Additionally, Shawn S. volunteered as a Member of the Board of Directors for RAT TERRIER RESCUE CANADA INC., is proficient in various scripting languages and development tools, and holds an Ontario College Advanced Diploma in Internet Applications & Web Development from St. Clair College.