Mark Round is a Site Reliability Engineer at Cashfac with over five years of experience in the IT industry, having worked in various corporate environments from large global organizations to small to medium-sized enterprises. Mark's responsibilities include managing escalated ticket queues, delivering Microsoft updates, and providing solutions for Enterprise customers. Previously, Mark held positions at Hewlett Packard and iomart, where they excelled in vulnerability patching services, solution integration, and project management. Having earned a Bachelor's degree in Information Technology from the University of the West of Scotland, Mark continues to enhance their skills through ongoing education at City of Glasgow College.
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