David B. is an experienced Business Solutions Consultant at Cask, specializing in ServiceNow solutions and process optimization since May 2022. Prior to this, David B. served as a Program Manager for Digital Transformation at Underwriters Laboratories Inc from 1998 to 2020, where significant accomplishments included delivering a $3 million Enterprise Content Management system and improving productivity by 30% through data presentation optimization. Additional roles as Program Manager for Business Excellence and Operations Manager involved initiatives that enhanced customer service training, reduced operational spending, and streamlined processes. David B. holds a BA in Political Science and a BS in Geology-Geophysics from Western Washington University, along with an Associate degree from Lower Columbia College.
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