Scott Rhoades

Scott Rhoades is a ServiceNow ITOM Architect with extensive experience in the information technology and services industry. They have previously held roles at Lowe's Companies, Inc., The Hartford, TEKsystems, and Warner Bros. Discovery, where they demonstrated expertise in ITIL, ServiceNow, configuration management, and asset management. Currently, at Cask NX, Scott is responsible for overseeing technical solutions and implementations for customer projects, leading requirements gathering workshops, and providing consultative guidance based on ServiceNow best practices. Scott's educational background includes studies at ECPI College of Technology, where they earned a diploma in Networking and Programming.