Casper is a global sleep company that launched in 2014 with one perfect mattress sold directly to consumers — eliminating commission-driven, inflated prices. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"​-sized box.

Retail

Casper

Casper's headquarters in New York, NY, United States

This department focuses on enhancing the customer journey and ensuring satisfaction through effective management and strategic initiatives.

Customer Experience Management

The Sales and Marketing Team at Casper is responsible for driving revenue growth and brand awareness through a variety of channels. This involves strategic planning and execution of marketing campaigns, customer relationship management, and optimizing sales processes across retail and wholesale avenues. The team collaborates closely to ensure the Casper brand consistently delivers on its promise of high-quality sleep products, while reaching new customers and retaining existing ones through engaging promotions and efficient sales operations.

Sales and Marketing Team

The Operations Team at Casper oversees a range of functions critical to ensuring seamless product creation, fulfillment, and delivery. Responsibilities encompass managing supply chains, overseeing production and manufacturing processes, ensuring product quality, optimizing ecommerce operations, coordinating wholesale activities, and handling logistics. This team also focuses on sourcing materials, both locally and internationally, and maintaining efficient retail and digital operations.

Operations Team

The Engineering Team at Casper is responsible for developing and maintaining the company's digital platforms and infrastructure. They work on enhancing the e-commerce capabilities, ensuring data integrity, and maintaining site reliability. This multi-faceted team also focuses on the integration of Salesforce, product design, and security measures to deliver a seamless and secure user experience for Casper’s customers.

Engineering Team

The Leadership Team at Casper is responsible for guiding the company's strategic direction and ensuring operational efficiency across all departments. With executives specializing in brand marketing, operations, and strategy, they work collaboratively to enhance customer experiences, drive innovation, and maintain Casper's commitment to delivering high-quality sleep products. Their leadership fosters a culture of creativity and growth, positioning Casper as a leader in the global sleep market.

Leadership Team

This department oversees the management and coordination of retail store functions to ensure efficient operations and customer service.

Retail Operations

This department provides strategic direction and oversight for the organization.

People (3)

Jobs (0)

Other teams

Sales and Marketing Team

Operations Team

Engineering Team

Leadership Team

Retail Operations

Executive Leadership