Son Ngo is an experienced IT professional with a background in technical support and team leadership. At Cassels Brock & Blackwell LLP, Son served as Service Desk Team Lead and Senior Tech Support in February 2023. Previously, at Borden Ladner Gervais LLP from May 1999 to September 2012, Son provided first and second level hardware and software support for over 400 local users in Vancouver and more than 1500 national users. Expertise includes supporting HP and Compaq hardware as well as a range of software applications such as Hummingbird DM, MS Office, and Nuance PDF. Additional responsibilities included coordinating videoconferences using Tandberg and Magor Systems.
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