Fernanda Letícia is a strategic marketing and customer success professional with 13 years of experience in payment methods. With a law degree and specializations in corporate ethics and compliance, Fernanda brings a holistic perspective to developing innovative, client-centered solutions. Currently serving as a Senior Management Analyst at CASSI, they focus on operational efficiency and enhancing customer experience. Previously, Fernanda held significant roles at BRBCARD, VEMPAG, Banco Santander, and Bradesco, achieving notable cost reductions and improvements in customer satisfaction and operational performance.
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