Lucineide Melo is a seasoned professional with over 21 years of experience in the supplementary health market. They hold a degree in Accounting from Universidade Estadual da Paraíba and several specializations, including an MBA in Healthcare Management from Fundação Getúlio Vargas. Currently serving as the Gerente de Divisão de Relacionamento com Participantes at CASSI, Lucineide has a strong background in client relationship management, journey mapping, and customer success. They have held various managerial roles within CASSI and have been involved in significant accreditation processes, contributing to multiple health programs and initiatives. Additionally, Lucineide is a member of the Comisión de Regulação e Normas Técnicas at Unidas Nacional.
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