Stefania Renna

Stefania Renna, EMBA, has a diverse work experience spanning over two decades. Stefania most recently worked at CAST as the Customer Success Director, responsible for managing customer relationships and ensuring their success. Prior to this role, they served as the Advisory and Consulting Director at CAST, where they provided strategic guidance and consulting services. Before joining CAST, Stefania was the Global Head of Total Quality and Customer Success - Telematics at Vodafone Automotive. In this role, they were responsible for overseeing quality initiatives and ensuring customer satisfaction. Prior to their time at Vodafone, Stefania worked at IBM in various roles, including BP2I Italia - BNP Paribas - IMS Change, Process, and Quality Manager, Senior IT Managing Consultant, and BP2I Italia - BNP Paribas - Incident, Problem, and Change Manager. Stefania began their career at CA as a Senior Project Manager and also worked as a Senior Technology Consultant at Etnoteam. Stefania's early work experience includes a role as a Consultant at Harpa Italia s.r.l. Stefania Renna brings a wealth of experience and expertise in customer success, quality management, and consulting.

Stefania Renna, EMBA, holds a Laurea Magistrale LM in Scienze dell'Informazione from Università di Pisa. Stefania also completed a Corso di Master Universitario di 2° livello-CMU2 in Ingegneria gestionale/Gestione industriale at the University of Rome Tor Vergata from 2001 to 2003. Prior to that, they pursued their Istituto Tecnico Industriale degree in Informatica from ITIS A. Pacinotti, from 1984 to 1989. Stefania has additional certifications including Agile Business Consortium Scrum Master from APMG International (expected to be obtained in 2023) and ITIL4 MP, ITIL3 Expert, ISO 20000, Prince 2, CobIT5, and Change Management (institution not mentioned).