Layana Roberta

Layana Roberta is a technology professional with extensive experience in IT support and quality testing. Layana's career includes roles as a Level 2 IT Support Analyst at CTIS Tecnologia and G4 Soluções, where responsibilities involved system training, software updates, and demand tracking. Layana has also served as a Digital Content Creator, developing educational materials for public competition students, and as a Sales Consultant at R1 Tecnologia, managing social media and client support. Currently, Layana works as a Software Quality/Test Analyst at Cast Group, contributing to the Banco do Brasil project by creating automated test scripts and participating in sprint planning. Educational qualifications include a Bachelor's degree in Computer Systems Analysis, an MBA in Software Quality Management, and ongoing studies in Teaching English as a Second Language.