Michelle S. is a dedicated and analytical business operations management professional with over 15 years of experience, currently serving as the Sales & Customer Operations Lead for the UK, France, and Benelux at Castrol. Michelle's expertise includes managing stakeholder relationships, improving financial performance through enhanced supply chain processes, and implementing CRM and ERP systems. Previous roles span account management at Sony and various positions at Cummins Inc., Baxalta, Shire, and Baxter International Inc., where Michelle has focused on customer service and order management. Additionally, Michelle co-owned F.I.T. STUDIO LTD, specializing in fitness training, and holds a master's degree in Interior Architecture from IFAT.
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