Amanda Kay is a seasoned clinical operations analyst with extensive experience in healthcare and education sectors. Currently serving at Catalight since March 2016, Amanda has excelled in creating and managing reports in Jira and Salesforce to enhance provider compliance and operational efficiency. Previous roles include Network Operations Specialist, where Amanda managed a significant caseload, optimized processes, and facilitated collaboration across departments. Earlier, Amanda worked as the Therapies Administrative Coordinator at Easter Seals Bay Area, supporting a multidisciplinary team, ensuring productivity, and overseeing billing-related activities. Amanda's background also includes roles in behavioral therapy, environmental education, and early childhood instruction, underpinned by an educational foundation from San Francisco State University.
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