Brian Norris

Brian Norris is an accomplished professional with extensive experience in customer experience management and digital design. Currently serving as General Manager of Customer Experience at Catalyst IT Limited since December 2013, Brian leads a diverse team to create engaging and accessible open-source applications. Previously held roles include Digital Design and Capability Manager at Telecom New Zealand, where Brian managed customer experience and digital capabilities, and Chair of the Board of Trustees at Johnsonville Primary School. Brian's educational background includes multiple degrees in Information Science from the University of Otago and a postgraduate certificate in Management from The University of Waikato.