Ankit Aggarwal

Ankit Aggarwal is a seasoned professional in Customer Success, currently serving as Senior Manager of Customer Success Ops & Enablement at MoEngage, where responsibilities include designing onboarding plans, developing specialized training tailored to regional needs, and enhancing operational efficiency through automation. Ankit also holds the title of Chief Card Genius at CardGenius, leading a community focused on credit card education. Additionally, Ankit actively contributes to the customer success field as a Customer Success Coach at Catalyst Software, a co-founder and podcaster for India's first Customer Success Podcast at The CS Mentor, and as India Lead for the Customer Success Network. With a background that includes roles at LeadSquared, Sellacious, and Enterprise Monkey, Ankit has a proven track record in managing customer portfolios, executing implementations, and mentoring teams, complemented by academic credentials in Computer Science and Italian language studies.