Camy A.

Camy A. has extensive experience in Customer Success, currently serving as the interim Director of Customer Success at ServiceTitan since October 2018, where significant achievements include maintaining a 96% Gross Revenue Retention (GRR) on a Book of Business exceeding $120 million and elevating Net Promoter Score (NPS) by 30 points. Previous roles at ServiceTitan include Senior Manager for Corporate Customer Success & Operations, where management of a team of 30 individual contributors and 5 managers was a primary responsibility. Camy also founded and led Mana Design House, focusing on design services for small businesses and non-profits, and has held leadership positions in non-profit organizations, optimizing operations and enhancing customer satisfaction. Additionally, Camy serves as a Customer Success Coach for Catalyst Software, mentoring aspiring leaders in the field. Education includes training from Point Loma Nazarene University and Hillsong International Leadership College with a focus on ministry and leadership.