Josh McKissock

Josh McKissock is a seasoned customer success professional with extensive experience in leading customer success teams and fostering strategic client relationships. Currently serving as the Director of Customer Success at Leap Tools and as a Customer Success Coach at Catalyst Software, Josh previously held key roles at Rock Content, where responsibilities included managing global Customer Success and Onboarding teams. Prior experience includes notable positions at Moz and ClickDishes, where Josh played a pivotal role in establishing customer success divisions and creating processes that significantly enhanced client satisfaction. Josh began a career in customer service at TD and has a solid academic foundation with a Bachelor of Business Administration in Finance and Marketing from Simon Fraser University.