Megan Cooper

Megan Cooper is an accomplished Customer Success Manager with extensive experience in the technology sector, currently serving as an Enterprise Customer Success Manager at ZoomInfo since July 2023 and as a Customer Success Coach for Catalyst Software since September 2022. Prior roles include Strategic Customer Success Manager at Apollo.io and Senior Customer Success Manager at Drift, where Megan focused on client adoption, retention, and growth strategies. Earlier experience at Bynder involved consulting on scalable efficiencies and enhancing customer advocacy. Additional technical support roles at MineralTree, Nokia, and Odin, along with a background in account management at Argosy Publishing and retail experience at White House Black Market, contribute to a well-rounded skill set. Megan holds a Bachelor of Fine Arts in Writing, Literature, and Publishing from Emerson College.