Ron Hook

Ron Hook is an accomplished manager with extensive experience in customer success and project management across various organizations. Currently serving as the Manager of Customer Success at Sign In Enterprise since August 2020, Ron leads a global team focused on enterprise solutions, emphasizing customer value, team efficiency, and performance metrics. Previous roles include Senior Customer Success Manager and Strategic Enterprise Customer Success Manager, where Ron was instrumental in driving client engagement and success strategies for global accounts. Additional experience includes positions at Catalyst Software, Knock, Shiftboard, ConnectWise, Edward Jones, and American Fidelity, demonstrating a strong track record in SaaS implementations, client advocacy, and team leadership. Ron holds a graduate business certificate from Indiana University South Bend and a Bachelor of Arts from Mount Vernon Nazarene University.