Sarah Beatty

Sarah Beatty is a seasoned professional in Customer Success, currently serving as the Director of Customer Success at Spellbook since August 2023. With prior experience as a Customer Success Coach at Catalyst Software and leadership roles at PostBeyond by Influitive, Sarah has a proven track record in defining strategies for customer retention and revenue growth, streamlining processes, and empowering teams. Sarah's career also includes significant contributions at PostBeyond, where responsibilities encompassed managing CSM teams, overseeing customer journeys, and enhancing customer education efforts. Additionally, Sarah founded 9 to Thrive Inc, focusing on employee engagement through events, and has held various marketing and communications positions, showcasing a diverse skill set in relationship management and strategic communication. Educational achievements include a Public Relations Diploma from the University of Victoria and a Bachelor of Arts from Dalhousie University, complemented by management training from Crestcom.