Sarah Cunningham-Scharf is a seasoned professional in Customer Success and communications, currently serving as Head of Customer Success at Great Question since October 2021, while also coaching emerging talent in the field at Catalyst Software. With a robust background that includes leadership roles at Pulse and extensive freelance journalism and PR experience, Sarah has aided major companies in understanding their customers through actionable research and effective communication strategies. Notable past positions include Field Marketing Specialist at Auvik Networks, Communications Consultant at Molson Coors, and various internships that laid the foundation for a career in both journalism and marketing. Sarah holds a Bachelor of Journalism from Ryerson University.
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