Shawna Partin

Shawna Partin is a seasoned professional with extensive experience in customer success management, currently serving as a Senior Customer Success Manager at Catalyst Software since October 2021. Shawna has a proven track record of managing high-touch engagement models for large enterprise accounts and driving customer satisfaction through collaboration with cross-functional teams. Prior roles include Customer Success Manager at Lone Wolf Technologies and Strategic Customer Success Manager at Yondo. Shawna also held leadership positions such as Head of the Business Success Team at SAP Concur and Implementation Project Manager at Aveda. Shawna's career began as a Sales Representative with Aveda and an Accounting Manager at Thornton Financial Advisors. Shawna holds two Bachelor's degrees in Accounting from Kent State University.