Nagisa S.

Product Support Technician

Nagisa S. has a diverse background in product support, customer success, and sales, currently serving as a Product Support Technician at Catapult since April 2024, where the focus is on improving athlete and team performance through sports science and analytics. Prior experience includes roles as an Associate Customer Success Specialist at Sollective, where involvement spanned hiring operations and client support, and as a Customer Success Agent at Agoda, providing assistance to hotel partners and onboarding new clients. Nagisa S. also worked as a Textile Sales Assistant at Plus Studio Co., Ltd., managing Italian brands and Japanese clients, and as an Administrative Assistant at Dott Corporation, aiding in invoicing and logistics. Educational qualifications include a Bachelor of Science in Merchandising Management from Oregon State University and currently pursuing a Master of Science in Information Technology at Kobe Institute of Computing.

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