Achar Sharma is a Technical Support Manager at Catchpoint since May 2019, leading a 24/7 technical support team focused on delivering exceptional customer support for digital experience monitoring solutions. Achar has a proven track record in mentoring and developing team members, ensuring optimal performance and career growth opportunities. Previous roles at Catchpoint include Technical Lead, where responsibilities included mentoring engineers and managing team staffing, and Technical Account Manager, overseeing technical aspects for top customers across various industries. Prior to joining Catchpoint, Achar served as a Technical Support Associate at Akamai Technologies, providing L1 support primarily to Fortune 500 clients. Achar holds a degree from NIIT Institute, completed in 2017.
This person is not in any teams
This person is not in any offices