Nicole Batista is an experienced professional in customer success and event management, currently serving as an Enterprise Customer Success Manager at Catchpoint since July 2024. Previously, Nicole held roles such as Customer Success Manager for Enterprise/Commercial at Walnut and Enterprise Customer Success Manager at Tomorrow.io, where a strong focus on customer growth, retention, and partnership alignment was evident. Additional experience includes managing premium services for the New Orleans Pelicans and Saints, overseeing corporate partnerships at Miami HEAT, and leading event logistics at ARB Meetings and Events. Nicole's educational background includes a Master's degree in Sport and Fitness Administration/Management from Louisiana State University and a Bachelor's degree in Sports Administration and Communications from the University of Miami.
July, 2024 - present