John R. is a transformational leader with over 20 years of experience in customer strategy, operational leadership, and technology. They have held significant roles at companies such as Motorola Solutions, Vodafone Business, and TenTel Ltd, consistently driving organizational change and improving business outcomes. Currently, John serves as the Head of Support at Causeway Technologies, focusing on enhancing customer experience and operational efficiency. Their expertise spans various sectors including B2C, B2B, SaaS, and IT service delivery, complemented by a strong belief in employee empowerment and the impact of technology on workplace culture.
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