We’re Causia. Our enterprise software, Complaints Pro, is the first Industry-Specific Complaints, Quality and Compliance platform. And, it’s powered by Salesforce.

Complaints Pro guarantees 100% compliance to RG 271, with end-to-end control, visibility, and ongoing efficiency in your Complaints Management process.  Add to that our 20 years of experience in Complaints Management best practice.. and Causia Complaints Pro is the leading Complaints Management System for the  Australian Financial services industry.

Customers love our platform because:

- Our software is industry-specific, and we're highly experienced in their industry.

- It's the most cost-effective Complaints Management system to implement and run. (choosing Causia often saves them 60% on their Complaints Management software budget every year!)

- Complaints Pro can be implemented in as little as 6 weeks from project kickoff. No need for large planning and implementation projects.

- It's easy to customise without large development projects

We're looking to work with passionate Complaints Managers who understand the importance of their work and are always looking for a better way to serve their customers and the business.

Causia - Complaints Pro

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