Nicholas Nguyen

Nicholas Nguyen is an experienced IT professional currently serving as the Senior Manager of IT Service Management and Operations at CAVA since May 2025. Prior to this role, Nicholas held multiple positions at Inspire from November 2019 to May 2025, including Senior Manager of Technical Operations and Manager of Incident and Problem Management, focusing on IT Service Management functions and process adoption. Nicholas also worked as a Problem Management Analyst II and Software Developer at SONIC Drive-In, where responsibilities included software deployment and server monitoring. Additionally, early experience includes serving as a Student Administrative Assistant at The University of Oklahoma School of Music. Nicholas holds a Bachelor of Business Administration in Management Information Systems from the University of Oklahoma, completed in 2017.