Jeff Boester is a seasoned customer support leader with 18 years of experience in optimizing technical support teams. Currently serving as the Director of Technical Support at Cayosoft, Jeff previously held the role of Director of Customer Support at Netwrix, where they successfully scaled a team from 2 to over 100 support engineers while maintaining high customer satisfaction ratings. Jeff's career includes significant positions at Netwrix and other companies, along with a degree in Computer Science Engineering from The University of Toledo. Through their leadership, Jeff has demonstrated a consistent commitment to enhancing customer experience and employee retention.
This person is not in any teams
This person is not in any offices