Deb Olsen is a seasoned professional with over 30 years of experience in customer service and account management, including 16 years in leadership roles. Currently serving as the Head of B2B Relationships and SMR at The AA and Prestige Fleet Servicing, Deb excels in change management and onboarding processes, effectively bridging the gap between customer needs and organizational capabilities. Previously, Deb held the position of Head of Customer Service at SMH Fleet Solutions Limited, and has been instrumental in enhancing efficiencies and achieving cost savings through successful project deployments. Deb's strong focus on collaboration and communication fosters enduring partnerships that drive mutual success.
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