CBCS brings a unique, contrarian service model to the TPA marketplace.  Our experienced adjusting team is focused on the customized delivery of each client’s individual claims management program.  We work closely with each of our clients to fully understand their unique business exposures and program needs.  We then customize our program to meet the client’s needs.  
 
Our contrarian approach makes us one of the few TPAs in the nation that have the ability to deliver national workers’ compensation and liability TPA services from a centralized model.  This is our “Center of Excellence” approach. 
 
Adjusters within our model are dedicated to clients.  Our dedicated adjusters recognize that to be effective, they must be timely with all of their claim communications.  That is why CBCS communication standards are among the most aggressive in the industry.  Timeliness is critical towards delivering the best claim outcomes.
 
Why CBCS?
 
* Experience - started in 1983.
* Performance – CBCS consistently closes WC significantly below the NCCI average!
* National Coverage
* Multi-Line Adjusting Capabilities 
* Aggressive medical cost cost containment strategy 
* Transparency of fees
* Low Staff Turnover 
* CBCS has staff nurses on-site within our “Center of Excellence” model.  
* TOP RATED Performer – CBCS consistently achieves carrier top WC & Liability audit scores.

Health Care

Insurance

Professional Services

CBCS, Inc.

CBCS, Inc.'s headquarters in Dubuque, United States

This department ensures that products meet required standards of quality and compliance.

Quality Assurance

This department handles the processing and resolution of insurance claims.

Claims Management

This department manages and resolves claims related to casualty insurance, ensuring efficient processing and customer satisfaction.

Casualty Claims

This department focuses on managing client relationships and addressing claims issues.

Client Services

This department focuses on managing client accounts and ensuring successful implementation and ongoing support.

Account Management Services

This department focuses on driving revenue growth through client engagement and market expansion.

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Other teams

Claims Management

Casualty Claims

Client Services

Account Management Services

Sales and Business Development