Sharon D. Mack, AAI, AIM, CPIA, CSSGB, is the SouthEast Region Operations Leader at CBIZ Insurance Services, Inc., where they have been driving operational efficiency and financial oversight since 2021. Previously, Sharon served as SVP of P&C Operations for Marsh & McLennan Agency in Florida from 2000 to 2020, focusing on improving business practices and strategic planning. They are currently pursuing a Bachelor of Science in Psychology at Pace University. Recognized for innovative management techniques, Sharon excels in fostering productivity and service excellence across diverse environments.
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