Robert Shen is an experienced professional with a diverse background in technical and analytical roles. As a Technical System Analyst and Quality Engineer at RBC, Robert contributed to enhancing user experience and developing test cases for internal applications. At Wilfrid Laurier University, Robert served as an Information & Communications Technology Service Desk Analyst, offering IT support and resolving technical issues. As a Coding Instructor at Laurier PRISM Resources, Robert taught coding skills to non-technical students. Additional experience includes serving as a Fusilier in the Canadian Armed Forces, and currently working as a Research Analyst at CBRE Canada while previously streamlining reporting processes as a Data Automation Co-op at AutoTrader.ca. Education includes a Bachelor of Business Administration and a Bachelor of Science in Computer Science from Wilfrid Laurier University.
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