Suzanne Erickson

Suzanne Erickson is an experienced Operations Program Management professional with over 30 years in Program Management, Continuous Improvement, and Service Operations at large global companies. They have held various roles, including Regional Service Operations Productivity Manager and Continuous Improvement Manager at Johnson Controls, where they were responsible for driving service operations productivity across multiple states and implementing standardized processes for efficiency. Suzanne possesses strong problem-solving skills, excellent communication abilities, and is certified in multiple improvement methodologies, including Six Sigma and Lean. They earned a Bachelor of Applied Science in Business Administration and Management from the University of Colorado Denver.