William Keith

William Keith has extensive experience in customer service and training, with a career spanning over three decades. Positions held include Quality Assurance Supervisor at AT&T Broadband, Customer Service Supervisor at TCI Cable, and Manager of Fulfillment Operations at Comcast, where responsibilities encompassed managing large teams, facilitating training for employees across various levels, and enhancing customer service operations. Currently, William serves as Workplace Experience Manager at Microsoft through CBRE, focusing on managing guest services and fostering a customer-centric environment. William holds multiple educational credentials from institutions including Phoenix College, Mountain States Technical Institute, and Glendale Community College, with degrees in American Sign Language, Computer Programming, Speech Communication and Rhetoric, and Small Business Management.