Allen Gibson currently serves as the Enterprise Services Delivery Manager at CBTS, overseeing service delivery quality for enterprise customers and ensuring adherence to performance standards and requirements. Prior experience includes roles such as Sr MS Service Delivery Manager at NTT DATA, Inc., where Allen managed client contracts, and Telecommunication Applications Manager at OhioHealth, leading a team in telephony application management. Additional experience encompasses service delivery management at iMerit Technology and TEKsystems, and technical operations management at eLoyalty. Early career highlights include roles at Nexus and STANLEY Security, focusing on client support and telecom operations. Allen holds a B.S. in Communication Systems Management from Ohio University and an Associate of Arts in Management Information Systems from Pasadena City College.
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