Arun Prasad is currently a Service Delivery Manager at CBTS India Pvt. Ltd. and also works as a Technical Trainer, where they design and deliver training programs to enhance team performance in network operations. Arun has a diverse background in telecommunications, having held roles such as a Network Engineer at Ericsson India and a Fault Management Engineer at Nokia. They hold certifications in CMMI V2.0 and PRINCE2® methodologies, complementing their Bachelor of Engineering in Electrical and Electronics Engineering from Maharaja Engineering College. Arun's experience includes overseeing network operations, ensuring SLA compliance, and fostering continuous improvement within teams.
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