Jeff Jacobs is a seasoned VoIP Engineer II at CBTS since May 2017, leveraging extensive experience in telecommunications. Prior to this role, Jeff held a position in Telecommunications Administration at Great American Insurance Group from March 1996 to May 2017, where responsibilities included supporting over 5,000 employees and managing call center functionalities. Earlier in Jeff's career, from January 1992 to March 1996, an office manager role at Right Management involved overseeing a team dedicated to providing administrative and technology support in an outplacement center for P&G management. Jeff earned a Bachelor of Science degree in Business/Office Automation/Technology/Data Entry from Northern Kentucky University, completing studies from 1985 to 1992.
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