Keith Talbot

Ccaas Solutions, Director at CBTS

Keith Talbot has a diverse work experience spanning over two decades. Keith started their career as the Director of Customer Care at Internet America in 1995. Keith then worked as a Systems Administrator at AMFM Radio Networks from 1997 to 2003.

In 2004, Keith joined Reach Media Inc. as a Sr. Manager, Information Technology, and stayed with the company until 2007. Keith then moved to Greyhound Lines, Inc. and worked as a Senior Manager, Systems Integration from 2007 to 2009.

From 2009 to 2014, Keith served as an Infrastructure & Solutions Architect at First Group. Keith then joined VCE, the Virtual Computing Environment Company, as a vArchitect for a brief period of time in 2014.

In the same year, Keith began their tenure at CBTS, where they held several roles. Keith started as a Manager, Technical Operations from 2014 to 2015. Keith then became the Director of Operations at CBTS and held the position until 2020. In 2017, they took on the role of Director of Service Management at CBTS, where they led a team of IT professionals and was responsible for coordinating, implementing, and continuously improving the ITIL Process for Managed Services and Cloud-based service provider. In 2020, Keith was promoted to the position of CCaaS Solutions, Director at CBTS, where they currently work.

Keith Talbot attended Stephen F. Austin State University from 1994 to 1995, although no specific degree or field of study is mentioned. Keith later attended Dallas College, but no information is provided about the duration or the degree or field of study pursued. In terms of certifications, Keith obtained the following: VMware Sales Professional 5.5 from VMware in May 2014, VCE Certified Converged Infrastructure Associate from VCE, the Virtual Computing Environment Company in April 2014, Prince2 Foundation Certified from APMG-International in September 2013, and TOGAF 9 Certified Architect from The Open Group in March 2012. No specific details are provided for the VMware Technical Sales Professional 5.5 certification.

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