Sarah Johnson

Sarah Johnson is an experienced professional in customer success and account management with over 15 years in the telecommunications industry. Currently serving as a Customer Success Manager and National Client Consultant at CBTS since February 2021, Sarah previously held multiple roles at Cincinnati Bell from August 2008 to February 2021, including Senior Account Manager for Business, Retail Sales Manager, and Communications Consultant. In these roles, Sarah managed various aspects of sales processes, coached team members, and provided exceptional service to clients, demonstrating a strong expertise in consultative selling and customer relationship management.