Tom Chandler is a seasoned Business Solutions Consultant at CBTS since April 2016, specializing in helping clients achieve their contact center objectives through strategic development. Previously, Tom held roles such as Enterprise Network Engineer 3 - Systems Officer at Huntington National Bank, where responsibilities included maintaining and redesigning the bank's voice infrastructure and successfully consolidating various contact center solutions. Tom’s extensive experience as a Lead Voice Engineer at JPMorgan Chase & Co. involved implementing large-scale VoIP solutions and maintaining voice standards for numerous systems. Earlier career roles spanned systems engineering at IBM and Banc One Services Corp, focusing on data communications and network setups. Tom holds a Bachelor of Science degree in Electronics Engineering from DeVry University.
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