BA

Benjamin Aldridge

Director of Service Delivery at CCB Technology

Benjamin Aldridge has extensive work experience in various roles within the field of information technology service management. Benjamin is currently employed at CCB Technology as the Director of Service Delivery since May 2023, where they are responsible for overseeing service delivery operations. Prior to this, they held the role of Information Technology Service Desk Manager at CCB Technology from May 2022.

Before joining CCB Technology, Benjamin worked at Leeward Business Advisors as the Information Technology Service Desk Manager from 2014 to May 2022. Benjamin also held the role of End User Support during their tenure at the company from 2014 to 2015.

Additionally, Benjamin has experience outside of the IT field. Benjamin worked at Starbucks Coffee Company as a Store Manager from 2003 to 2008. During their time there, they successfully launched two businesses and developed a strong team of supervisors and staff. Benjamin also managed all aspects of the store's operations, including hiring, training, and marketing.

Prior to their role at Starbucks, Benjamin worked at Tonys Paisans as the Front of House Manager and Wine Steward in 2003-2004. Benjamin established a successful fine wine sales program and trained a staff of up to 15 in wine fundamentals and service.

Furthermore, Benjamin has experience as Bar Manager, Wine Steward, and Manager at Mangia Trattoria from 1998 to 2003. In this role, they managed various aspects of the bar and wine program, including inventory management, staff training, and vendor relations.

Overall, Benjamin Aldridge has a strong background in information technology service management, as well as experience in retail and hospitality industries.

Benjamin Aldridge attended Gateway Technical College from 2015 to 2019, where they pursued a field of study in IT Network Specialist. No degree information is provided.

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Timeline

  • Director of Service Delivery

    May 1, 2023 - present

  • Information Technology Service Desk Manager

    May, 2022

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