Jon Parrillo is a seasoned Major Account Manager and Customer Success Manager at CCC Intelligent Solutions, with a focus on the Auto Insurance Major Market. Since September 2017, Jon has expertly managed 14 accounts, ensuring clients meet their yearly goals through strategic consultation and effective workflow mapping. Notable achievements include implementing cost-saving analyses, leading product rollouts that generated significant savings, and enhancing customer engagement through innovative tools and training initiatives. Prior roles include Field Consultant, where Jon conducted extensive training for insurance offices, and Undergraduate Instructor at Indiana University School of Informatics and Computing. Jon holds a degree from Indiana University Bloomington and has a background in customer service from Safeway Insurance Company.
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