LaShaneika Ephraim, AIC, AINS, currently serves as a Customer Success Manager at CCC Intelligent Solutions since January 2023. Prior to this role, LaShaneika held various positions at Amica Insurance from September 2015 to January 2023, including Senior Claims Supervisor and Southeast Region Claims Supervisor, overseeing Personal Injury Protection Claims. LaShaneika's career also includes experience as a Parking and Transportation Services Associate at The University of Texas at Austin and internships focused on organizational development and workforce development. LaShaneika holds a Bachelor of Business Administration in Consulting and Change Management and a Bachelor of Arts in African and African Diaspora Studies, both from The University of Texas at Austin.
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