Nathaniel Hedrington

Nathaniel Hedrington is a Senior Customer Success Manager at CCC Intelligent Solutions, with a background in client management and customer success spanning several years. Prior to this role, Nathaniel served as a Customer Success Manager at Auto Injury Solutions, providing support to National Account Managers, developing operational scorecards, and analyzing data trends. Nathaniel has held various positions in the insurance industry, including Casualty Claims Manager roles at West Bend Mutual Insurance and American Family Insurance, where responsibilities included overseeing claim investigations, ensuring compliance with regulations, and directing settlement procedures. Early career experiences at State Farm, Sedgwick, and American Family Insurance involved managing medical payment claims and negotiating settlements on auto liability claims. Nathaniel holds a Bachelor's Degree in Finance and Economics from Edgewood College.